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Richard Hayler
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Latest News
Time to read: 4 min
IBAS supports mechanism for punters to query betting data disputes
April 30, 2024
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Featured News
Time to read: 4 min
UKGC to probe bet settlements…but where is the Ombudsman?
April 29, 2024
ombudsman
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Comment
Time to read: 4 min
White Paper sets out ‘best approach for fairness’ with Ombudsman proposal
May 2, 2023
Ladbrokes pens ticketing partnership with AEG, NME and The O2
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Europe
Time to read: 4 min
Entain faces more legal hurdles as High Court case launched against Ladbrokes
August 31, 2022
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Europe
Time to read: 7 min
Richard Hayler: The case for a betting ombudsman and why IBAS should get the gig
August 24, 2022
ombudsman
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Europe
Time to read: 4 min
IBAS sets sights on UK Gambling Ombudsman role
August 2, 2022
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Sportsbook
Time to read: 3 min
Paddy Power’s boxing refund: A case for a gambling ombudsman?
February 28, 2022
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UK
Time to read: 3 min
IBAS backs UKGC update on consumer terms but industry requires Ombudsman
February 18, 2022
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Europe
Time to read: 5 min
IBAS: Same Ole story... Why manager markets are still a point of conflict
November 26, 2021
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Retail
Time to read: 3 min
SIS and Racing Post collaborate on one-off betting shop awards programme
August 3, 2021
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Sportsbook
Time to read: 3 min
IBAS argues ‘compelling case’ for gambling ombudsman in annual report
July 29, 2021
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UK
Time to read: 10 min
Richard Hayler: IBAS - The Ombudsman from abstract concept to a workable reality
July 23, 2021
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Events
Time to read: 4 min
Jon Duffy: Evidence-based decisions are needed to fix the ‘broken’ system
September 11, 2020
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Sportsbook
Time to read: 2 min
IBIA links with arbitration bodies to agree dispute resolution procedure
March 4, 2020
04:39
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Features
Time to read: 5 min
The World Cup’s Finest with IBAS MD Richard Hayler
July 3, 2018
BOF - international
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Events
Time to read: 4 min
Biggest ever Betting on Football takes on truly international agenda
March 13, 2018
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Events
Time to read: 3 min
Assessing the prospect of regulatory backlash at Betting on Football
February 27, 2018
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Featured News
Time to read: 2 min
BOS – Industry needs to wise up and address its bonus conundrum
September 15, 2016
Most Read
1
Andy’s Burnham down the bookies as Makerfield by-election sets Betfair record
2
Betfred becomes latest to cool operations in Irish market as it takes “temporary pause”
3
Entain may call time on Central and Eastern Europe business
4
Former CEO of BetVictor launches 21.com with aim of becoming top-three operator worldwide
5
Starmer’s resignation and Burnham’s favourable odds give UK bookies a lot to consider
6
Messi and Modrić promote Kalshi as Instagram posts highlight scale of prediction markets
7
Entain calls for action over illegal World Cup gambling promotions on UK social media
8
Is the UK’s under-16 social media ban a win for online bookmakers?
Featured News
Entain logo on stage at the SBC Awards North America
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Marketing
Time to read: min
“A gap between confidence and reality” - Entain fires back at illegal gambling on social media
June 22, 2026
An Entain logo at an SBC event
BREAKING
Featured News
Time to read: min
Entain calls for action over illegal World Cup gambling promotions on UK social media
June 17, 2026
The Hague, the Netherlands, the seat of the Dutch government
BREAKING
Featured News
Time to read: min
Dutch government to put final nail in online gambling advertising coffin
June 12, 2026
A sign in a government building window for the UK Intellectual Property Office (UKIPO), which Entain has contacted regarding trademarks
BREAKING
Featured News
Time to read: min
Entain demands UKIPO intervene on unlicensed gambling trademarks
June 11, 2026